Help center

You need MetaTrader 5 and a hedging or netting account. RiskDeck is bought, installed and updated through the MQL5 Market.

1. In MetaTrader 5, open the Market tab of the Toolbox, then Purchased, and click Install next to RiskDeck. It appears in the Navigator, under Expert Advisors > Market.
2. Click Algo Trading on MetaTrader's toolbar so that it shows as on. Until you do, the panel header shows □ ALGO OFF and nothing is sent.
3. Drag RiskDeck from the Navigator onto the chart of the symbol you want to trade. On the Common tab, tick Allow Algo Trading, then click OK. The panel appears on the chart.

RiskDeck starts live: when you press CONFIRM, a real order goes to your broker. Nothing is sent without your CONFIRM. On the first start a bar says so: CONFIRM sends real orders. To practise, set Trade gateway to Simulated (F7).

How do I practise without sending real orders?

Press F7, set Trade gateway to Simulated - nothing is ever transmitted and click OK. The header shows □ MOCK and nothing reaches your broker. To go live again, set Trade gateway back to Live - real orders (still needs arming) and Arm live gateway to true.

Can I see RiskDeck before I buy it?

Yes, in the Strategy Tester. Demo Mode runs a guided route in visual mode, and you can skip the tour. In the tester the fields are read-only and the factory settings apply. You can also rent RiskDeck for 3 months or 1 year.

Does it run with MetaTrader closed?

No. RiskDeck works only while MetaTrader runs. With the terminal closed nothing is checked or managed. When the connection drops, automation waits while your stops stay on the server.

Can I run it on several charts or terminals?

On several charts, yes: all charts of one account share the same settings. Run it in one terminal per account. Two terminals logged in to the same account don't know about each other, so break-even, partial closes and trailing could run twice on the same position.

Does it run on an MQL5 virtual hosting?

Yes. Your limits live in the settings file, not in the EA's inputs. After each migration, open the virtual server's Journal and find the line settings = …: (STORED) means your own settings run, (FIRST_RUN) means RiskDeck's defaults run.

How many computers can I use it on?

RiskDeck comes with 10 activations on the MQL5 Market.

How do I update RiskDeck?

Updates are free for buyers. MetaTrader tells you when one is out, and you install it from the Market tab. To see which version you have, open the ≡ menu: the last line of Settings shows it, for example RiskDeck 2.2.

Everything is set in the panel, not in F7. Open the ≡ menu in the panel header, then Settings. Three settings are worth checking first.

1. Commission. Risk > Commission per lot, round turn: type what your broker charges for opening and closing one lot, in your account currency. At $3.50 per side, type 7. Until you do, the panel marks the totals that leave commission out. Type 0 only if your account really has no commission.
2. Risk per trade. Risk > Default risk per trade is where every new plan starts: 1.00% unless you change it. It can't go above Max risk per trade, 2.00% unless you change it.
3. Daily loss. Account protection > Daily loss: how much the account may lose in one day. It starts at 3.00% of your balance at the start of the trading day. When the day reaches it, the header shows ■ DAILY LIMIT.

Everything else can wait: weekly and monthly loss, profit give-back, currency risk, trading hours, Second Brain, News and Notifications are all in Settings.

What do Watch, Guard and Hold do?

You choose on the Limits dial in Account protection. Watch warns and refuses nothing. Guard (the default) refuses new trades at the limits that end the day or the account and at the pace rules, and asks you to confirm at the lighter ones. Hold refuses at all of them.

Will RiskDeck close my positions when I hit a limit?

By default, no. On Guard or Hold it refuses new trades and tells you why, with what lifts the block; on Watch it only warns. It also cancels its own pending orders. Closing positions on a breach is a separate option, Close all on breach, off unless you switch it on, and it never touches positions or orders of another EA.

How do I lift a block?

While the day is locked, Lift today's block appears at the top of Account protection. It asks you to confirm, then lifts the lock on every chart of the account. It doesn't lift the weekly or monthly limit: those end with the next week or month, or with Reset limits under Reset. Reset limits counts the day from that moment and never closes a position.

Can RiskDeck close a trade or the account at a target?

Yes, three options, all off by default. Close position in Trade management closes each new position in full at the R or the amount you set, whichever comes first. Account target in Account protection closes everything once when equity reaches the amount you set. Close all at Daily target does the same at the day's target and holds new trades until the next trading day. They close at market price, so a gap or slippage can carry past a target. If R is unknown, an R target doesn't close, and a closed terminal closes nothing. On Watch, Account target and Close all at Daily target only tell you.

Does RiskDeck have presets for my prop firm?

No, and we won't. Firms change their terms, and only you know the current ones. You enter your firm's rules as numbers (daily loss, max loss, trades a day) and choose what they count from: balance or equity at reset, today's equity peak, starting capital, the highest end-of-day balance or the highest equity ever.

Can RiskDeck guarantee I won't break my loss limit?

No. Limits count from your stops, so a price gap or slippage can take a loss past a limit. RiskDeck can't guarantee that you will never break a limit.

How do I set up News?

Settings > News. Near a scheduled event in MetaTrader's economic calendar, for the currencies of your symbol, CONFIRM and QUICK ask a second time and name the event. It never refuses and doesn't touch open positions. It has its own switch and works with Second Brain off. You choose high or medium impact and how many minutes before and after count. It needs the terminal running and doesn't work in the Strategy Tester.

How do I get notifications on my phone?

Settings > Notifications. RiskDeck sends a push or an e-mail through MetaTrader when a limit is crossed, positions are closed after a breach, break-even is set, a partial close is done or a position is closed. Both channels are off at first. Push needs your MetaQuotes ID in Tools > Options > Notifications; e-mail needs mail set up in Tools > Options > Email. Notifications go only while the terminal is running, and none go from the Strategy Tester.

RiskDeck is sold only on the MQL5 Market, as a purchase or a rental for 3 months or 1 year. The current prices are on its MQL5 page. Purchases, rentals and refunds follow MQL5's rules.

Send us a private message on MQL5, or write to [email protected]. Tell us your RiskDeck version and what the panel showed. A screenshot of the panel helps; crop out your account number.

If we ask for a diagnostics report: open Settings, find Diagnostics report in the last row, just above the version line, and press save. The panel says where the file went, in MQL5\Files\RiskDeck\diagnostics. Your account number and your Windows user name are masked in it. Send the file in a private message on MQL5.

1. On the sign-in screen, choose Create account and enter your e-mail and a password of at least 10 characters.
2. Tick the box to accept the Terms of Service and confirm that you are at least 18.
3. Open the link we send you, enter your password and press Confirm email.
4. Choose a plan, or press Start 7-day trial for 7 days of Tapebook Pro with no card. Starting the trial asks you to accept the current Terms of Service.

There is no sign-in with Google or Apple. You use the same account in your browser on your computer and on your phone.

I didn't get the confirmation e-mail.

On the Check your inbox screen, press Send the link again, or Wrong address? Start again if you typed the wrong address. The e-mail is called "Confirm your email for Tapebook". The link works once, for 24 hours, and a new link cancels the old ones. We send up to 3 confirmation e-mails per address per hour.

Is there a trial?

Yes, 7 days of Tapebook Pro with no card and no automatic payment. Press Start 7-day trial on the plan screen after you confirm your e-mail. Some limits are lower during the trial; Account and plan lists them. After 7 days the journal is read-only until you choose a plan. One trial per person, and not for an account that has already paid.

How do I change my e-mail or password?

Go to Settings > Account and plan > Account. For a new password, enter your current password and the new one, plus a code if you use two-step sign-in; other devices are signed out and we e-mail you that the password changed. For a new e-mail address, enter it with your password; we send a link to the new address, valid for 1 hour, which you open in the same browser while signed in. Until then your address stays the same.

Can I use Tapebook on my phone?

Yes. Open it in your phone's browser and add it to your home screen. It's the same journal as on your computer, and there's nothing to install.

Tapebook doesn't connect to your broker. You import your history from a file, add trades by hand, or send them from MetaTrader 5 with Tapebook Connector.

1. Open the trading account you want to import into.
2. Go to Settings > Data > Import trades and choose your file, up to 20 MB. Tapebook reads MetaTrader 5 and MetaTrader 4 reports, cTrader, Match-Trader and any CSV or Excel file of closed trades. For CSV or Excel, you say once which column is which.
3. Check the preview. New trades are selected, possible duplicates are left unselected, and exact duplicates and errors are blocked.
4. Press Import N trades to save.

Can I import a newer report over an older one?

Yes. Only new trades are added, and a trade you deleted does not come back.

How many trading accounts and how much screenshot space do I have?

Tapebook includes up to 5 active trading accounts and 1 GB of trade screenshots. An archived account doesn't count. Tapebook Pro has any number of trading accounts and 5 GB of screenshots. Tapebook warns you at 80% of your screenshot space; when it's full, delete the ones you no longer need. Nothing is deleted for you.

How do I track prop firm costs and payouts?

Turn on the Prop ledger in Settings > Trading accounts > Prop ledger > Track prop firm costs and payouts. It shows what you spent on fees, resets and platform or data costs, what was paid out and refunded, your net result by month and the status of each prop account. It never changes your trading results, and you can export it as CSV.

How do I turn notifications on?

Notifications stay off until you turn them on. They are only about your account. A separate switch tells you when Tapebook Connector stops sending. On an iPhone, notifications work after you add Tapebook to the Home Screen.

How do I turn Tapebuddy on or off?

In Settings > Journaling > Mentor. It's off until you turn it on. In Tapebook Pro the check of each trade you save is on from the start: you see a notice before the first check and can turn it off there. Tapebuddy's answers are written by AI, can be wrong and are not investment advice.

How do I export my data?

At any time, even when your account is read-only. Go to Settings > Account and plan > Your data > Export everything. You get ZIP files: the first holds your journal as JSON, your trades as CSV and your daily backups; screenshots follow in further files of up to about 200 MB each. In Settings > Data you can also export only your trades as CSV.

How do I delete my account?

In Settings > Account and plan, choose Delete account. We delete your journal, screenshots and sign-in data from our systems straight away, and from our backups within 30 days. Deleting your account also cancels your subscription, so you aren't charged again. Your access ends at once. For the unused part of a period you have paid for, see our Refund Policy. If you want a copy, export your data first.

You choose and change your plan in Settings > Account and plan. Paddle is our reseller and handles payment, tax and invoices, so your card statement shows a Paddle charge. Checkout shows the total, including tax, before you pay. Current prices are on the Tapebook page. Your price stays as long as your subscription renews without a break.

How do I cancel?

Turn off renewal at any time in Settings > Account and plan, or in Paddle's customer portal. You keep access until the end of the period you have paid for.

Can I switch between Tapebook and Tapebook Pro?

Yes, in Settings > Account and plan. Your billing period stays the same. When you move up, Paddle charges the difference for the rest of the period. You can't switch between monthly and yearly during a subscription.

How do refunds work?

Refunds follow our Refund Policy.

Tapebook Connector is a MetaTrader 5 service that comes with your Tapebook plan or trial. It sends your executed trades to Tapebook, and RiskDeck's events too if you use RiskDeck. It only reads and sends: it doesn't trade and changes nothing on your account. It works without RiskDeck.

1. In Tapebook, open Settings > Connect MT5 and agree to the install. Click Download Tapebook Connector to get Tapebook-Connector.zip, then click Make a token and copy the token and the Server address.
2. In MetaTrader 5, choose File > Open Data Folder and unzip Tapebook-Connector.zip straight into that folder. It puts TapebookConnector.ex5 into MQL5\Services.
3. Choose Tools > Options > Experts, tick Allow WebRequest for listed URL and add the server address. It has to match exactly: https://, no slash at the end. The terminal doesn't follow redirects.
4. In the Navigator, open Services, right-click TapebookConnector and choose Add Service. If it isn't there, right-click Services and choose Refresh.
5. On the Inputs tab, paste the token into Device token from Tapebook and press OK.

The Experts tab says Tapebook Connector: connected. In Connect MT5, Connector is running, Server address is set and Token accepted show Done; First trade received shows Done once your first trade arrives. From now on the service starts by itself with the terminal. Use one connector per terminal.

Which trades does it send?

Trades from the moment you connect. Older trades go only if you choose History for that account under MT5 accounts in Connect MT5, which you can do after it first connects. A second account in the same terminal counts from the moment it first connects; switching accounts in the terminal is enough. The terminal has to be running: while it is closed nothing is sent, and sending continues when it starts again.

Does it run on a VPS?

It runs wherever MetaTrader 5 stays open, your own VPS included. MQL5's built-in virtual hosting doesn't move services, so the connector won't run there.

The address is not allowed (error 4014)

Step 3 is missing, or the address differs from the one the service uses. Add the address from the message, exactly as shown. Sending starts by itself, with no restart.

The token was refused (HTTP 401)

The token is wrong, or it was replaced in Tapebook. Sending pauses. Change the token in the service's inputs and press OK: the service restarts by itself, and your trades and events from the pause go out then. The message in the Experts tab says to start the service again; pressing OK does that.

My plan is not active (HTTP 402)

Your Tapebook plan or trial has ended. Sending pauses; your trades and events wait and go out within 5 minutes after your plan is active again.

The server refused the data

The service keeps trying. If the message doesn't clear, write to [email protected] and quote the code from the message.

Nothing arrives and the Experts tab shows nothing

The terminal is closed, the service is stopped, or Tapebook hasn't asked for this account's history yet. The connector writes nothing to the Experts tab in this case. Open the terminal, check the service in the Navigator and check Connect MT5. A line ending in Trying again in N s. or the server asked to wait N s. means the network is down or the server is busy: the service keeps trying, at least once every 5 minutes.

How do I keep the token private?

The token is stored in plain text in the terminal's config folder. Never send that folder or a copy of the data folder to anyone, support included. If you already did, replace the token in Tapebook.

How do I remove it?

Delete it from the Services list in MetaTrader 5 and click Revoke next to its token in Connect MT5. Revoking stops new data; it doesn't delete what is already in your journal.